Refund policy

Returns/Exchanges

All returns and exchanges must be made within 14 (fourteen) days from the purchase date. Returns and exchanges can be made at either of our boutiques or via email with valid receipt.

If there is any wish to return or exchange your product(s) via email, please contact us at hello@bathhousesoap.com with your receipt and/or order number. Our Customer Service team  will provide you with either a replacement product, store credit via discount code or gift card, or a refund, whichever you prefer. We will do everything in our bubbly power to make you shine with happiness.